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Service Excellence
The MANCOSA skillME Service Excellence short learning programme (SLP) has been developed by industry experts to equip individuals with skills to deliver a high level of service excellence within their organisation.
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Communication in the Workplace
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Finance for Non-Finance Managers
The MANCOSA skillME Finance for Non-Finance Managers short learning programme (SLP) has been developed by industry experts to empower individuals whose primary job function falls outside the Finance Department of their organisation, but who are required to understand financial fundamentals as part of their role.
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High Impact Leadership
The MANCOSA skillME High Impact Leadership short learning programme (SLP) has been developed by industry experts to accelerate individuals’ growth into leadership positions whilst also serving to refine existing leadership talent within an organisation. The programme equips individuals with the knowledge, tools and skills that are required in order to become high-impact leaders.
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Workplace Readiness
Conflict is part of life. Every day we face challenges that we need to handle or accept. We need a bag of tools that we can access when facing a challenging situation.In this course you will explore what conflict is. You will be made aware of the communication process and its effect on our interactions.…
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Project Management: Beyond the Fundamentals
The MANCOSA skillME Project Management: Beyond the Fundamentals short learning programme (SLP) has been developed by industry experts to empower experienced project coordinators and managers with skills, tools and techniques to achieve successful project outcomes.
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Conflict Management in the Workplace
Conflict is part of life. Every day we face challenges that we need to handle or accept. We need a bag of tools that we can access when facing a challenging situation.In this course you will explore what conflict is. You will be made aware of the communication process and its effect on our interactions.…
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Cybersecurity: Managing risk in the Information Age
In the digital economy, information systems serve as critical assets for completive advantage as well as a source for strategic security risk. Organisations now have complex digital ecosystems rooted at the heart of their success and it is incumbent upon business managers and leaders to be acutely aware of the challenges and risks that cybersecurity…
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Digital Transformation in the 21st Century Workplace
The emergence of the fourth Industrial Revolution (4IR) coupled with rapid advancements in information and digital technologies has resulted in ongoing and unprecedented transformation in the 21st century workplace. Almost every organisation has either proactively or been forced to digitally transform. However, not all digital transformation initiatives are successful. According to McKinsey, a global consulting firm,…
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Digital Marketing: Crafting a winning strategy
Digital marketing, like every other industry, continues to evolve with the invention of new technologies. With more consumers available on digital platforms, there are many channels that can be used to acquire and retain them. However, a winning digital marketing strategy is much more than utilising digital channels to reach potential customers. So, what makes…