Emotional Intelligence

2 days to complete (Self paced) , Vidoes & Interactive Content, 100% online ,
Certification upon completion.

About This Course

Having emotional intelligence (EI) can help you interact better with your colleagues and clients. It can allow you to grasp nonverbal nuances, appropriately adjust behaviour to scenarios and make better decisions, all of which can develop you into a respected leader.

The MANCOSA skillME Emotional Intelligence short learning programme (SLP) has been developed by industry experts to equip individuals with EI skills that can be used to succeed in a range of situations in the workplace.

What is emotional intelligence?

EI is all about emotional maturity. It’s the ability to recognise, understand, and manage one's own emotions and those of others. It requires a set of skills and competencies that enable individuals to navigate social interactions, build relationships, and make sound decisions based on emotional cues.

EI is considered a crucial aspect of personal and social competence. In the workplace, EI is often associated with effective leadership, teamwork, and overall success.

What you will learn

  • Tools to develop Emotional Intelligence
  • Using self-awareness to understand different personalities
  • Approaches to strengthening assertive behavioural skills
  • Boundaries and self-esteem

Admission and user requirements

There are NO admission requirements for this short learning programme – simply #CLICKtoLEARN.

User requirements:

  • Own laptop or PC or tablet/mobile
  • Own internet connection
  • Approximately 1 GB of data

Additional benefits

  • High-impact microlearning programme developed by industry and academic experts
  • Mobile-friendly and accessible
  • Interactive/ gamified content and assessments
  • Videos on demand

Benefits of an online Emotional Intelligence Course

A short online Emotional Intelligence course offers numerous benefits in a brief timeframe. Some of these advantages include:

Gain EI skills: Participants gain essential skills to understand and manage emotions, fostering personal and professional growth. Improved self-awareness enables better self-regulation, leading to increased resilience in challenging situations. The course enhances interpersonal relationships through heightened empathy and effective communication, creating a positive workplace culture.

Leadership Skills: Learners will also develop valuable leadership skills, making informed decisions based on emotional intelligence.

Rapid Integration: The concise nature of the course allows for rapid integration of learned principles into daily interactions, promoting adaptability and stress management. Additionally, individuals experience heightened job satisfaction, contributing to overall well-being.

Practical Learning: The practical insights gained empower participants to navigate conflicts constructively and collaborate more effectively within teams.

Sign up for our EI Online Course today!

Why Act Now?

Emotional intelligence training yields tangible, immediate benefits by equipping individuals with crucial skills for emotional self-management, interpersonal effectiveness, and overall professional success. This can lead to a more emotionally intelligent and harmonious work environment, ultimately improving individual and organisational success.

Sign up today to deepen your understanding of emotional intelligence in the workplace and pave the way for your success at work.

Frequently Asked Questions
(FAQs)

What is the duration of the Emotional Intelligence short learning programme?2026-07-08T09:07:25+02:00

The duration of this 100% online microlearning programme is approximately 3 hours. You can access the content 24/7 and complete it at your own pace.

Are there any prerequisites or admission requirements for the course?2026-07-08T09:07:54+02:00

No, there are no formal admission requirements for this short learning programme. You simply need access to a laptop, PC, or mobile device, an internet connection, and approximately 1 GB of data to complete the course.

Will I receive a certificate upon completion of the Emotional Intelligence course?2026-07-08T09:08:22+02:00

Yes, upon successful completion, you will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain technology. This allows for easy sharing and verification.

What specific skills will I gain from this Emotional Intelligence course?2026-07-08T09:08:59+02:00

You will gain essential skills in self-awareness, self-regulation, empathy, social skills, and motivation. The course focuses on practical insights to help you manage emotions, improve communication, navigate workplace conflicts, and enhance leadership abilities.

How is the content delivered and assessed?2026-07-08T09:09:27+02:00

The content is delivered through a high-impact, mobile-friendly microlearning format, featuring interactive/gamified content and on-demand videos. Assessments are integrated into this engaging learning experience.

Require Additional Information?

Connect with the skillME team or download the programme brochure.

Certification

Upon successful completion of this SLP, students will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain.

Blockchain certificates, can be easily shared with your network and are easily verified by employers and recruitment agencies.

Reviews

Zola B

I am happy with the service i received.

Loreta H

No I had a great experience thank you.

Your tutor

Hanrie Fridjhon

Hanrie Fridjhon started Pro-Active Communications in 1996. She facilitates, designs material and coaches anyone who wishes to get “unstuck”. She has an M-Phil in Management Coaching, a B-Prim (Art) and is an accredited Enneagram Coach. She is passionate about communication and brands herself a “compulsive reader” with a “curious disposition”.

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