Short Learning Program

Telephone Skills

About This Course

The MANCOSA skillME Telephone Skills short learning programme (SLP) has been developed by industry experts to equip individuals with critical skills required for telephone communication.

What You Will Learn

Buying as a gift?

Be a gift-giving hero! Use skillME’s “Buy as a Gift” feature to share our awesome online courses with someone special. You’ll earn the title of “nice person” and bask in eternal gratitude.

Admission and user requirements

Additional benefits

Certification

Upon successful completion of this SLP, students will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain.

Blockchain certificates, can be easily shared with your network and are easily verified by employers and recruitment agencies.

Got some thinking to do?

Indecisiveness kicking in? No worries, we’ve got you covered with a trio of options to suit your whimsical mood. Save to Wishlist, because commitment can wait. Download Course Materials and take your learning to-go, whether you’re in your PJs or scaling Mount Everest. Feeling generous? Share the wisdom with friends, family, and your favourite barista. Get ready to make choices as epic as your potential!

Save for later

Saved!

Reviews

Vanessa J

It is a good starting point for learning about these subjects.

Lorraine M

Increase the number of skill me courses.

Your Tutor

Hanrie Fridjhon

Hanrie Fridjhon started Pro-Active Communications in 1996. She facilitates, designs material and coaches anyone who wishes to get “unstuck”. She has an M-Phil in Management Coaching, a B-Prim (Art) and is an accredited Enneagram Coach. She is passionate about communication and brands herself a “compulsive reader” with a “curious disposition”.

FAQ's

What makes skillME different from other online learning platforms?

skillME stands out from other online learning platforms by its commitment to accessible and engaging education. With a wide range of courses that cater to diverse interests and skill levels, skillME offers a seamless and interactive learning experience, fostering a sense of community through collaboration tools and networking opportunities.

How does skillME compare to other platforms?

skillME distinguishes itself from other platforms through its dynamic and user-friendly learning environment. The platform provides a seamless interface, interactive features, and engaging multimedia content, making the learning experience enjoyable and effective. Additionally, skillME’s emphasis on community-building through discussion forums and networking opportunities sets it apart from other platforms.

Are the courses on skillME accredited or recognised?

The accreditation and recognition of courses on skillME may vary. While skillME prioritizes quality education, it is recommended to review the course details or contact the platform directly to determine the accreditation or recognition status of specific courses.

Can I access skillME courses on different devices?

Yes, skillME courses can be accessed on different devices. skillME’s online learning platform is designed to be accessible from anywhere and at any time. Whether you prefer learning on a computer, laptop, tablet, or smartphone, you can access skillME courses as long as you have an internet connection and a compatible device.

How can I get support if I have questions or issues during my learning journey?

If you have questions or encounter any issues during your learning journey on skillME, there are multiple avenues for support. skillME typically offers a support system that may include a help center, frequently asked questions (FAQs) section, or a dedicated support team. You can reach out to them through email (skillme@mancosa.co.za), live chat, or any other communication channels specified by the platform. They are available to assist you with any inquiries or concerns you may have throughout your learning experience.

Empower Your Team with skillME

Elevate your organisation’s capabilities with skillME’s tailored B2B solutions. Our comprehensive suite of learning programs is designed to drive professional growth, boost productivity, and foster innovation within your team. Unlock the full potential of your workforce with our flexible and scalable B2B offerings. Contact us today to discuss how we can customise a solution for your organisation’s unique needs.