Short Learning Program
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Short Learning Program
The MANCOSA skillME Service Excellence short learning programme (SLP) has been developed by industry experts to equip individuals with skills to deliver a high level of service excellence within their organisation.
The MANCOSA skillME Service Excellence SLP is a high-impact, microlearning programme which covers:
Upon successful completion of this SLP, students will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain.
Blockchain certificates, can be easily shared with your network and are easily verified by employers and recruitment agencies.
Nicholas C
Best program for short course… Love it.
Keke M
I like it because it’s make us learn easy.
Etienne Schlechter is an experienced Director with a demonstrated history of working in the marketing and the liquor industry. He has a strong background in the liquor industry having been the co- founder and Managing Director of The Bartenders Workshop for 16 years. The business was one of the first mobile bar and bartender training facilities in South Africa and eventually had offices nationally and internationally. He has consulted for many liquor brands, bars restaurants and hotels and lectured at various techincons and universities. He was also the president of The South Africa Bartenders Association and attended the International Bartenders Association conferences all over the world as a judge. Over the last 25 years, he has been operating various businesses and has a wealth of experience in understanding marketing, budgets and profitability. It is his firm belief that in order to be successful in any industry the key is to be highly adaptable and recognise change as it happens.
skillME distinguishes itself from other platforms through its dynamic and user-friendly learning environment. The platform provides a seamless interface, interactive features, and engaging multimedia content, making the learning experience enjoyable and effective. Additionally, skillME’s emphasis on community-building through discussion forums and networking opportunities sets it apart from other platforms.
The accreditation and recognition of courses on skillME may vary. While skillME prioritizes quality education, it is recommended to review the course details or contact the platform directly to determine the accreditation or recognition status of specific courses.
Service Excellence
Service Excellence
Jonathan Ian McDonald
2 Days · No entry requirements
Laurance Beder
3 Days · No entry requirements
Maurisa Motolo
2 Days · No entry requirements
Taught by Jonathan Ian McDonald
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Taught by Jonathan Ian McDonald
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5589
724
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Service Excellence
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