Telephone Skills
About This Course
About This Course
The MANCOSA skillME Telephone Skills short learning programme (SLP) has been developed by industry experts to equip individuals with critical skills required for telephone communication.
What you will learn
Certification
Upon successful completion of this SLP, students will receive an automatically generated Certificate of Completion backed by MANCOSA and issued through blockchain.
Blockchain certificates, can be easily shared with your network and are easily verified by employers and recruitment agencies.
Reviews
Your tutor
Hanrie Fridjhon
Hanrie Fridjhon started Pro-Active Communications in 1996. She facilitates, designs material and coaches anyone who wishes to get “unstuck”. She has an M-Phil in Management Coaching, a B-Prim (Art) and is an accredited Enneagram Coach. She is passionate about communication and brands herself a “compulsive reader” with a “curious disposition”.
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